Oakwood Dental
A Great Dentist

Frequently Asked Questions (FAQs): Other

How can we help you?

Choosing a new dentist is a big decision for your family. We want you to feel like you made the right choice by choosing us for your dental care.

We are here for you and will answer all your questions so you can feel confident about joining our dental family.

Here are some of the most common questions we receive from our patients. If you do not see yours here, just give us a call!


man in dental chair | castle rock co dentistWith good oral hygiene habits and a normally healthy mouth, Dr. Jones typically suggests a professional cleaning, or a prophylaxis, by one of our exceptional hygienists at least twice a year. The goal of regular dental cleanings is to remove plaque, tarter, and any stains that may have accumulated on the teeth, as wells as to prevent and treat gum disease. Even with the best at-home oral hygiene habits, tarter and plaque can still develop.

Deeper Dental Cleaning

Sometimes it is necessary to do a “deeper” cleaning, known as scaling and root planing. A regular prohylaxis focuses on the surface and in between the teeth, and stays above the gum line. A scaling and root planning cleaning is needed in order to remove any bacteria and calculus that may have collected under the gum line and on the surface of the roots of your teeth. This deeper cleaning is the best way to treat gum disease and helps prevent bone loss, which can loosen the teeth and causing them to become mobile.

Contact Our 80104 Dental Office

At Oakwood Dental, we have a highly trained staff of hygienists that are here to help educate you on your oral hygiene and help maintain a healthy smile. Contact our Castle Rock, CO dental clinic to schedule an appointment today.

dental clinic in castle rock coFluoride is a mineral that naturally occurs in water and in many foods. Fluoride treatments are administered by the dentist to help prevent decay. At Oakwood Dental, we recommend topical fluoride treatments for both children and adults. Fluoride helps strengthen the tooth enamel, which is the hard coating on your teeth. Fluoride works with the saliva to help protect the enamel from plaque and “sugar bugs.”  

How Flouride Helps Your Teeth

The loss of enamel, or demineralization, eventually causes cavities. Remineralization occurs when fluoride, calcium, and phosphate minerals are deposited back into the enamel. This helps keep your enamel strong, safer from decay, and more resistant to acid attacks from sugars and plaque bacteria in the mouth. When fluoride is administered to children age 6 and under, it is integrated into the growth of the permanent teeth. This makes it difficult for acids to demineralize the teeth. Fluoride also helps disrupt any acid production in teeth that have already erupted in both children and adults.

Woman smiling in dental chair | Dentist Castle Rock coNitrous Oxide is a very gentle pharmacological agent commonly used in dentistry to help a patient relax during treatment.  Nitrous Oxide is considered a safe sedative for many reasons. It is considered safe because it has a rapid onset that is easily reversible, it is non-allergenic, and can be adjusted in various concentrations. Nitrous Oxide is a colorless and odorless gas that is also used in hospitals, and outpatient and inpatient settings. During the procedure, the patient can still hear, see and respond to their surroundings. Nitrous Oxide is also commonly known as laughing gas because patients can sometimes begin to feel giddy or ecstatic while breathing the gas, causing them to laugh or giggle.

Contact Our Castle Rock Office

Has your fear of the dentist kept you away from the dentist? Sedation dentistry, including nitrous oxide, may be able to help make you more comfortable at your dental visit. Please contact our caring team at our Castle Rock, CO dental clinic if you have questions on nitrous oxide. 

child smiling | Castle rock children's dentistryA sealant is a thin, plastic coating that is painted on to the chewing surface of a tooth. It is most common for sealants to be placed on permanent molars and premolars (back teeth) to prevent decay. Sealants are a protective shield over the enamel that quickly bonds to the grooves of the tooth.

Importance of Sealants

Sealants are highly recommended for children and teenagers to help prevent any decay throughout their most cavity-prone years of ages 6 through 14. In some cases, it is recommended to place sealants on baby teeth as well if they have deep depressions or grooves. It is important to take care of the baby teeth because they play such an important role in the correct spacing of the permanent teeth, so it is beneficial to avoid losing baby teeth too early due to preventable decay. While flossing and brushing can remove plaque and food from the smooth surfaces of the teeth, it is harder to get into all of the nooks and crannies. Especially on those back teeth. That is where sealants come in handy to help protect those more vulnerable areas by “sealing out” food and plaque.

Sealant Process in 80104

The application of sealants is a quick and painless procedure. Sealants can help protect teeth from decay for up to 10 years, but they do need to be checked regularly by your dentist or hygienist for chipping or normal wearing. Luckily, sealants can be replaced as often as necessary, if needed. Most insurance companies cover the cost of sealants up to a certain age limit, which can vary with each plan. At Oakwood Dental, we are happy to verify your benefits for you to see what coverage you have.

alarm clock | Castle rock co dentistAt Oakwood Dental, we strive to provide excellent dental care to all of our patients. Our goal is to create a schedule that most efficiently provides for the dental needs of all of the patients we serve. We pride ourselves in providing time for the personal attention each patient deserves, and make every effort to keep you from waiting. As a result, your appointment time in this office is reserved exclusively for you.

How to Reschedule An Appointment

We require that you give our office at least a 24-hour notice in the event that you need to reschedule your appointment. Our policy helps us be available for those patients who may have a dental emergency.  If you miss an appointment without contacting our office within the required time, this is considered a “no show” or a missed appointment. “No Shows” inconvenience other patients who need access to dental care in a timely manner. Last minute/late cancellations are considered a “no-show” appointment and a fee of $50 per hour scheduled may be charged to you. This fee cannot be billed to your insurance company and will be your direct responsibility.

Late Arrivals

If a patient is more than 15 minutes late without notice for a scheduled appointment, please be aware that the appointment may need to be rescheduled. Late arrivals cause schedule delays for those patients who arrive promptly at their appointment time. Late arrivals will be worked into the schedule if time allows or re-appointed to another day. Our office will consider a late arrival or a missed appointment on a case by case scenario, and the cancellation fee may be charged.

Contact Our 80104 Dental Clinic

If you have any questions regarding this policy, please let our front office staff know and we will be happy to clarify any questions you have.

dental insurance paperwork | Dentist Castle Rock COIt is the patient’s responsibility to know what their insurance plan does and does not cover. As a courtesy, Oakwood Dental will assist in filing the necessary forms to help our patients receive full benefits of their coverage. This insurance relationship constitutes an agreement between the carrier and the patient. As such, Oakwood Dental cannot guarantee coverage or payment.

Limits of Dental Insurance Benefits

Dental insurance benefits are not a guarantee of coverage or payment. Coverage and payment are subject to review by the insurance, and not finalized until a claim has been processed. Any insurance estimate given by Oakwood Dental is not a guarantee of actual insurance payment. Furthermore, any insurance claim not paid in full after 60 days will become the patient’s responsibility. The patient is ultimately responsible for payment of all charges not covered by insurance.

PLEASE NOTE: Patients will be required to pay all ESTIMATED Deductible, co-pay, and co-insurance amounts AT THE TIME OF SERVICE. We accept cash, personal checks, all major credit cards and Care Credit.

root canal diagram | castle rock co dentistA root canal, also known as endodontic therapy, is necessary when the pulp, or nerve, inside the tooth, become infected, inflamed or irreversibly damaged. It is a treatment done to repair and attempt to save a tooth. Root canal treatment is initiated to remove the entire pulp and nerve throughout the root canal system. The goal is to clean and shape the canal system, then fill and seal the canals with a synthetic root canal filling called Gutta Percha. The tooth is then completed with a permanent restoration. Without proper treatment on an infected or decayed tooth, the tissue surrounding the tooth can become infected as well, causing an abscess. An abscess is commonly described as an area with painful swelling and sometimes filled with pus. If the pus is not drained, the infected area with become more swollen and more painful. An abscess will not go away on its own, so it is important not to ignore any symptoms and risk the infection spreading and causing serious health problems.

Modern Dental Technology in 80104

Thanks to our modern technology here at Oakwood Dental, it is rare to experience any pain during the procedure. For the first several days after treatment is completed, it is not uncommon for you to experience some sensitivity when biting.  This sensitivity can typically be relieved easily with either a prescription or an over-the-counter medication. In most cases, the discomfort will subside within the first 24-48 hours. Dr. Jones is happy to discuss your options with you and feels that your comfort and oral health care of the utmost importance

dental extraction illustration | Dentist Castle Rock COThere are two basic types of dental extractions, simple and surgical. Which one you may need will depend on the symptom we are trying to fix. At Oakwood Dental, we prefer to save your natural teeth as much as possible. In some cases, this is not the most beneficial solution, and an extraction is necessary to protect your overall oral health. The most common situations that may require an extraction include broken or fractured teeth, severely decayed teeth, impacted wisdom teeth, and over-crowding.

Simple Tooth Extraction

A simple extraction is performed on a tooth that is above the gumline and can be seen in the mouth. These teeth can typically be removed easily by loosening the tooth with a lifter or elevator and pulled out with forceps. This is a quick process, and the healing time is usually pretty fast.

Surgical Tooth Extractions in 80104

Surgical extractions are a bit more complicated. Surgical extractions require an incision into the gum to get to the tooth. This type of extraction is necessary if you have an un-erupted tooth or one that is broken below the gumline. A surgical extraction is most commonly needed for impacted wisdom teeth that are either partially or completely underneath the gum tissue.

Dr. Jones is happy to consult with you to determine the best treatment options for you and your needs. 

calendar with dentist circled on date | Dentist Castle Rock COYes! We are always accepting new patients and welcome patients of all ages at Oakwood Dental. Please call our office so we may assist you in scheduling a time to come see us. 

Referrals From Patients

We very much appreciate referrals from our valued patients. The majority of our patients come to us because they have been referred by another loyal patient, and feel more comfortable seeing a dentist that has been highly recommended by someone they trust. We love that our patients keep us busy by referring their family and friends, and we reward them with movie tickets for each new patient that comes to see us!

woman getting dental check | oakwood dentalEvery patient is different, so when you call our office, our knowledgeable team will ask some questions regarding your oral health that will help us maximize your first dental visit.

Our ideal approach at Oakwood Dental is to get you started with Dr. Jones for a full exam so that we can identify any oral conditions that may require your attention. This provides you with an opportunity to discuss anything about your oral health that causes concern or has recently changed. This also and gives you the time you need to discuss your goals for your oral health.

First Dental Exam

We also know that most patients want to have their teeth cleaned at their first dental exam. We do our best to accommodate our patients and schedule a dental cleaning along with your exam. It is important to remember that if it has been a while since your last dental appointment and you have some catching up to do, it could take more than one appointment. We will help you get back on track to good oral health!

Safe Dental X-Rays

Taking x-rays is also part of our new patient appointment. X-rays are a useful diagnostic tool to identify oral conditions such as decay or bone loss. We use ultra-safe digital x-rays at our Castle Rock dental office.

woman filling out paperwork | Dentist Castle Rock COWe are in-network providers for many insurance providers. The following is a list of some of those providers. If you do not see yours listed here, just give us a call and we will be happy to assist you with your dental benefit questions.

  • Aetna
  • Ameritas Group
  • Anthem BCBS
  • Assurant Employee Benefits
  • Blue Cross Blue Shield
  • BCBS Federal Employee
  • Cigna
  • Companion Life Dental
  • Delta Dental Premier
  • GEHA Connection Dental
  • Guardian
  • Metlife PDP+
  • UMR
  • United Concordia
  • United Health Care

Contact Our Castle Rock Office

Do you have any questions about dental insurance coverage? Please contact Oakwood Dental to speak to our helpful front desk team and learn more about dental insurance.

Not finding what you need?
If you have difficulty using our website, please email us or call us at (303) 688-3860
View the ADA Accessibility Statement
We are so happy to be open again and to see our patients!  As you come to the office, you will very clearly see that we have implemented extra changes to make sure you are safe. The health and safety of you, your family and our community are our #1 priority. This is a challenging time and we appreciate your willingness to comply with our new protocol that exceeds the standards and orders given to us from The American Dental Association (ADA), The Colorado Dental Association (CDA), and Governor Polis.

Learn More!